Contact information
Contact Us
We're Here to Help
At Parisian Bundles, we value every customer and are committed to providing exceptional service. Whether you have a question about your order, need product recommendations, or require assistance, we're happy to help.
Customer Support
Email: support@parisianbundles.com
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
Closed on weekends and major U.S. holidays.
Response Time
We strive to respond to all inquiries within 24–48 business hours.
Please note that response times may be slightly longer during holidays, sales events, or new product launches.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Order number (if applicable)
- Email address used to place your order
- A detailed description of your question or concern
- Photos, if reporting a damaged or incorrect item
Common Reasons to Contact Us
- Order status and tracking
- Shipping questions
- Product recommendations
- Hair care and maintenance guidance
- Wholesale inquiries
- Collaboration and influencer opportunities
- General customer support
Business & Partnership Inquiries
For wholesale opportunities, brand collaborations, influencer partnerships, media requests, or other business-related inquiries, please contact us at:
Email: partnerships@parisianbundles.com (Optional—create this email if you want to separate business inquiries from customer support.)
Customer Satisfaction
Our goal is to provide a luxury shopping experience from start to finish. Every order is carefully inspected and packaged with attention to quality and detail. We appreciate your trust in Parisian Bundles and thank you for choosing us for your luxury hair extension needs.