Refund policy
NO RETURNS OR REFUNDS
Parisian Bundles
At Parisian Bundles, we are committed to providing premium-quality luxury hair extensions. Due to the hygienic nature of our products, all sales are final.
Returns
For the safety and protection of all customers, we do not accept returns on any products, including:
- Hair Bundles
- Lace Closures
- Lace Frontals
- Wigs
- Accessories
- Sale or promotional items
Once an order has been processed or shipped, it cannot be canceled or returned.
Refunds
We do not offer refunds for:
- Change of mind
- Incorrect product selection
- Buyer's remorse
- Improper installation or maintenance
- Color or texture preference
- Delays caused by the shipping carrier
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Clear photos of the product
- Photos of the shipping packaging
- A brief description of the issue
After review, if the error was made by Parisian Bundles, we will provide a replacement or another appropriate resolution at our discretion.
Order Changes & Cancellations
Once your order has been placed, it begins processing quickly. Because of this, we are unable to modify, cancel, or change orders after they have been submitted.
Shipping
Parisian Bundles is not responsible for:
- Lost or stolen packages marked as delivered
- Incorrect shipping addresses entered at checkout
- Shipping delays caused by the carrier, weather, holidays, or other circumstances beyond our control
Customers are responsible for ensuring their shipping information is accurate before placing an order.